Strategic Consulting for Small Clinical Practices

Operational excellence without the overhead

Hope Whylie brings 25+ years of learning and development expertise and 13 years of hands-on medical practice management to help solo practitioners and small practices build efficient, compliant, high-performing organizations.

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25+ Years of L&D Consulting Experience
13 Years Operating a Medical Practice
15% Operational ROI Improvement Achieved

A Partner Who's Been in Your Shoes

Hope Whylie is a seasoned learning and development professional and healthcare operations strategist with over 25 years of consulting experience. She is the founder of Equity Training Partners, a consultancy dedicated to helping solo practitioners and small clinical practices build efficient, compliant, and high-performing organizations.

For 13 years, Hope did more than manage a family medical practice — she built one. From the ground up, she architected every non-clinical system that kept the practice thriving: revenue cycle management, regulatory compliance, staff development, technology transformation, and strategic growth. She did not inherit a playbook. She wrote one.

Today, Hope brings that hard-won expertise directly to small practices that deserve the same caliber of operational excellence — without the overhead of a large consulting firm. Her approach is precise, practical, and grounded in what actually works inside a clinical environment.

Operational Equity

Every practice — regardless of size — deserves access to systems and strategies that large health systems take for granted.

Real-World Readiness

Recommendations are only as good as their implementation. Every engagement results in practical, immediately usable deliverables.

People-Centered Growth

Sustainable practices invest in their people. Training, development, and culture are not soft extras — they are strategic assets.

Proven Experience Across Every Operational Domain

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Practice Launch & Scaling

Built a multi-provider primary care practice from the ground up, overseeing all non-clinical operations and strategic growth.

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Revenue Cycle Management

Designed end-to-end RCM processes using data-driven models that reduced claim denials and delivered a 15% improvement in operational ROI.

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Regulatory Compliance

Established and maintained 100% compliance with HIPAA, OSHA, and employment regulations, protecting the practice from organizational risk.

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Learning & Development

25+ years designing training programs, onboarding systems, and LMS integrations that increased internal promotion rates by 20%.

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Technology & Change Management

Led EHR implementations and clinical workflow redesigns that improved both operational efficiency and patient experience.

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Financial Analytics & Reporting

Developed comprehensive financial models and executive reporting frameworks to drive long-term sustainability and growth.

Built for Solo Practitioners & Small Practices

Equity Training Partners works exclusively with solo practitioners and small clinical practices of up to five providers. This is not a limitation — it is a deliberate focus. Small practices face outsized operational challenges with fewer resources to address them. That is exactly where Hope's expertise creates the greatest impact.

Ready to professionalize their operations after a period of organic growth

Struggling with staff turnover, compliance gaps, or billing inefficiencies

Preparing to add providers, expand services, or onboard new technology

Seeking an experienced partner — not a junior consultant — who has lived these challenges firsthand

Choose What You Need, When You Need It

All pricing reflects project-based fees, hourly rates, or monthly retainers tailored to solo practitioners and small clinical practices.

🎯 2025 Introductory Rates Now Available

For a limited time, Equity Training Partners is offering reduced project fees as we expand our client roster. Lock in these rates today — contact us to learn more.

1. Practice Operations & Workflow Optimization

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Workflow Assessment & Process Mapping
Complete analysis of current workflows, identification of bottlenecks, and detailed process maps with improvement recommendations
$2,000 - $3,200
Scheduling System Optimization
Template creation, appointment type configuration, and staff training on scheduling best practices
$1,200 - $2,000
Patient Flow Consultation
On-site observation and redesign of patient check-in, rooming, and checkout processes
$175/hour
Standard Operating Procedures Development
Custom SOPs for key practice functions with staff training materials
$500 per SOP

2. Staff Training & Development

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Custom Staff Training Programs
Needs assessment, curriculum design, materials development, and delivery
$1,600 - $4,000
New Employee Onboarding System
Complete onboarding framework including checklists, training schedules, and competency assessments
$1,440 - $2,400
Team Building & Communication Workshops
Interactive sessions to improve team dynamics and communication
$1,200 - $2,000
Performance Management System Development
Job descriptions, evaluation forms, goal-setting templates, and manager training
$2,000 - $3,600

3. Compliance & Regulatory Support

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HIPAA Compliance Assessment
Gap analysis, policy review, risk assessment, and actionable remediation plan
$1,200 - $2,400
OSHA Safety Program Setup
Bloodborne pathogen plan, hazard communication, staff training, and documentation
$960 - $1,600
Policy & Procedure Manual Development
Comprehensive practice policies covering HR, clinical operations, compliance, and administration
$2,800 - $4,800
Mock Audit Preparation
Prepare for HIPAA, OSHA, or other regulatory audits with mock inspection and readiness checklist
$800 - $1,600

4. Technology Implementation & Optimization

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EHR/PM System Selection Support
Needs assessment, vendor comparison, demo coordination, and selection guidance
$2,000 - $3,200
EHR Optimization & Training
Audit current usage, configure templates, customize workflows, and conduct hands-on training
$175/hour
Patient Portal Implementation
Setup, patient communication materials, staff training, and adoption strategies
$1,200 - $2,000
Telehealth Setup & Integration
Platform selection, workflow design, compliance guidance, and staff/provider training
$1,440 - $2,400

5. Financial Management & Revenue Cycle

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Revenue Cycle Assessment
Analysis of billing, coding, collections, and denial patterns with improvement recommendations
$1,600 - $2,800
Fee Schedule Development
Market analysis and creation of competitive, profitable fee schedules
$800 - $1,440
Financial Dashboard & KPI Setup
Design and implement key metrics tracking for practice health monitoring
$960 - $1,760
Collections Process Improvement
Review and redesign patient payment policies, staff scripts, and follow-up procedures
$1,200 - $2,000

6. Patient Experience & Satisfaction

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Patient Satisfaction Survey Program
Survey design, implementation plan, analysis, and action planning
$960 - $1,600
Patient Communication Materials
Welcome packets, office policies, patient education handouts, and signage
$640 - $1,200
Service Recovery Protocol
Framework for handling patient complaints and service failures effectively
$800 - $1,440

7. Marketing & Practice Growth

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Online Presence Audit & Strategy
Review website, social media, listings, and reviews with actionable improvement plan
$960 - $1,600
Referral Program Development
Design patient and physician referral programs with tracking systems
$1,200 - $2,000
New Service Line Feasibility Analysis
Market research, financial projections, and implementation roadmap for adding services
$1,600 - $2,800

8. Ongoing Support & Retainer Services

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Monthly Advisory Retainer - Basic
Up to 5 hours monthly: email/phone support, quick consultations, document review
$750/month
Monthly Advisory Retainer - Standard
Up to 10 hours monthly: includes quarterly on-site visit, project work, strategic planning
$1,400/month
Hourly Consulting (Ad Hoc)
For one-off questions or small projects not covered by other services
$175/hour

Pricing Notes & Terms

  • All pricing is based on practice size and complexity. Ranges reflect solo practitioner (lower end) to small group practices with up to 5 providers (upper end)
  • Project-based fees include all necessary meetings, documentation, and implementation support
  • Travel expenses billed separately for on-site visits beyond 30 miles from Atlanta metro area
  • Package discounts available: 10% off for 3+ services, 15% off for 5+ services
  • Payment terms: 50% deposit to begin project, 50% upon completion. Monthly retainers billed in advance

Ready to Transform Your Practice?

Schedule a complimentary 30-minute discovery call to explore how Equity Training Partners can support your practice goals.

Founder
Hope Whylie
Email
info@equitytrainingpartners.net
Website
www.equitytrainingpartners.net
Schedule Your Discovery Call